Frequently Asked Questions

How will I know that it’s you in our yard?

We will have branded Dirty duty clothing with our logo and colors!

Do you also clean commercial properties?

We do clean commercial properties. We will come out and survey the area needed to be cleaned and see what services you can use.

How do you dispose of the dog waste after each clean up?

We take the poop away from the property and discard it at our own site so we do not use your trash bins.

Do you provide arrival windows for your pet waste removal services?

Yes, we do you will get a thirty minutes schedule window just in case a job takes longer than expected.

Do you clean the entire yard?

We only clean backyards which includes rocks and turf and mulched areas as well. We do not clean the front unless asked to clean the front.

Can you clean with my dog in the yard?

Yes, we don’t mind as long as they are friendly - let them out.

Is yard sanitation and deodorization safe for my dog?

Yes, it is it’s comprised of all natural ingredients that will not harm dogs or any other animals.

How do you know I’ve been by?

We send a text with a picture of your gate letting you know the yard is all set and ready to go.

Should I unlock my gate?

Yes, please or if you have a key or code please allow us to access those items and we will ensure the gate is locked when we leave.

Do you work on holidays?

No, we will try to schedule the clean before the holiday to ensure a clean yard before any activity.

How do you notify us if you find something 'unique' in my dogs poop?

We take a picture of the 'uniqueness' and send it to you in a text along with the gate closed and locked picture. This is just to notify you that there is something different you may need to look into.

Image is of 2 dogs, a Great Dane and a long haired standard dachshund. There is a "chat balloon" above the dachshund's head asking "Why is he here?", and a big question mark above the Great Dane's head.

We know pet waste cleanup might not be the most glamorous topic, but it’s an important part of keeping your yard clean, safe, and enjoyable.

You might have questions about how our service works, how often we visit, or whether we handle multiple pets, and we’ve got answers.

Here, you’ll find helpful information to guide you through what to expect. If you don’t see your question here, feel free to reach out, we’re always happy to help!